Open Education AcademyOpen Education Academy
AQF Level 5 Nationally Recognised

Diploma ofBusiness(Operations)

BSB50120

The qualification that runs the business behind the business. Operations, budgets, people, projects and risk, the systems every company needs to work properly. Study 100% online, in any industry, from anywhere.

Duration
Up to 12 months
Most finish sooner
Delivery
100% online
Start the same day
Outcome
Operations role
Any industry you like

Enquire now.

Enrol now$4,450$1,499 AUD

Enrol today and save $2,951.00 off RRP.

Instant access. GST free, education is GST exempt. Pay upfront and save, or add to cart to see flexible weekly, fortnightly and monthly payment plans. Limited time offer.

RRP$4,450$1,499AUD
Enrol Now
Founder video, coming soon

Coming soon

"We didn't build this for everyone. We built it for the people who actually do the work."
Lawrence Mackey
Founder & CEO, Open Education Academy

Hear it straight from OEA's founder. A short video breaking down this qualification, the numbers, how it works, and where it can take you.

0%
online delivery, study from
anywhere
0+
years operating in the
Australian education sector
0 +
enrolments to date via
our parent company
Top 0%
of private RTOs in Australia
(excluding TAFE and universities)

Every business needs someone who can run it.

Operations is where a business either works or falls over. Across technology, retail, health, government, logistics and professional services, employers are hiring and promoting the people who can run resources, budgets, plans and risk without being told how.

Coordinators, office managers and 2ICs get overlooked for one reason: no formal credential behind the experience. BSB50120 is the AQF Level 5 business qualification hiring managers look for, and it travels with you into any industry you want to work in.

Operations manager checking a dispatch schedule in a busy distribution warehouse

Salary bands

$140K – $200K+
General Managers and Heads of Operations
$100K – $150K
Operations Managers and Business Managers
$70K – $95K
Office Managers, Team Leaders and Coordinators

Jobs and careers

Senior leadership
General Manager · Head of Operations · Business Owner · Director
Business and operations
Operations Manager · Business Manager · Business Development Manager · Business Consultant
Coordination and support
Office Manager · Team Leader · Project Administrator · HR and Recruitment Specialist

Average total package per annum, Australia 2026. Sources: Hays Salary Guide 2026, Seek, Payscale, Glassdoor, Indeed. Figures indicative only.

The Student
Journey

Everything You Need to Know

Follow the complete student journey, from enrolment and instant online onboarding through to graduation and your next step.

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  5. 05

Ready to Start Your Journey?

Tell us where you want to end up and we'll show you how this Diploma gets you there.

Live Google Reviews · 4.6 ★

Live Google Reviews

I've started the course, and it's well put together. It's much more in-depth than other programs. I'll definitely recommend it!

CG

Curtis Gray

Diploma of Building and Construction CPC50220

Recognised everywhere.
Respected by employers.

Our graduates go on to run projects in tech, government, health, events, energy and logistics. The qualification is nationally recognised, so it travels with you wherever your career goes.

Australian Qualifications FrameworkNationally Recognised TrainingAustralian Business AwardsCertafyd
BHP
Abigroup
Kane
Hutchinson Builders
WorkPac Group
Stockland
John Holland
Woodside
Lendlease
Fulton Hogan
EnergyPro
Schlumberger
ATCO
Intrec
Santos
Saxon Energy
Savanna Energy
Arrow Energy
BHP
Abigroup
Kane
Hutchinson Builders
WorkPac Group
Stockland
John Holland
Woodside
Lendlease
Fulton Hogan
EnergyPro
Schlumberger
ATCO
Intrec
Santos
Saxon Energy
Savanna Energy
Arrow Energy

12 units. Your pace.

12 nationally accredited units, all online, all on your phone or laptop. You get up to 12 months, and most students wrap it up well before that by knocking over a unit at a time.

How much time?

2 focused hours a week builds strong momentum.

Fit it around shifts, a busy week or one solid weekend session. Consistency beats intensity, and you are supported by our Australian team the whole way through.

Curriculum

Built around how teams are actually led.

Communication, influence, emotional intelligence, critical thinking, meetings, workplace relationships, team effectiveness, business resources, operational plans, budgets and continuous improvement. Every unit is practical knowledge you can apply on Monday morning.

  • Manage personal and professional development BSBPEF501
  • Lead communication in the workplace BSBXCM501
  • Develop critical thinking in others BSBCRT511
  • Manage meetings BSBTWK503

Enrol today and save $2,951.00 off RRP.

Instant access. GST free, education is GST exempt. Pay upfront and save, or add to cart to see flexible weekly, fortnightly and monthly payment plans. Limited time offer.

RRP$4,450$1,499AUD
Enrol Now

Everything included when you enrol.

  • Instant online onboarding
  • Unlimited support through your program
  • 24/7 access to your online platform
  • Phone and email support, 5 days a week
  • A free copy of The Operations Playbook. Process, cost, quality and the reporting rhythm that keeps a business running when everyone is busy.
The Operations Playbook
Free with every enrolment: The Operations Playbook.

Get started in 3 easy steps.

01

Pick your start date.

There are no intakes and no waiting lists. Enrol online today and you can be in your first unit tonight.

02

Choose how you pay.

Pay $1,499 upfront and save $2,951 off RRP, or split it into weekly, fortnightly or monthly payments at the checkout.

03

Log in and go.

Your logins arrive by email straight away, the platform walks you through onboarding, and support is there by email while you study.

Common questions.

Because it is the only function that touches everything. Sales brings money in, finance counts it, but operations decides whether the business can actually deliver what it sold at the margin it promised. When a company grows, breaks, restructures or gets acquired, the operations person is the one who knows how the machine really runs.

That is also why it is hard to make redundant. You can outsource a task. You cannot outsource the person who understands the sequence, the dependencies and the workarounds nobody documented. Operations people are usually the last to be cut and the first to be promoted when leadership changes.

Ready when you are.

Enrol online in a couple of minutes, or send us a question first and get a straight answer from a real person the same day.