Nationally Recognised

Diploma of Business (Operations) BSB50120

  • 12 Months Online
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$4450
$1,399
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  • Total 12 Units - Up to 18 Months
  • 100% Online. Study at Your Own Pace
  • 1:1 Student Support Available Every Step of the Way
  • Tax Deductible
  • Potential earning up to $200,000+
  • Endorsed by Australian Institute of Project Management
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Step Into a Career in Business Operations with Confidence.

Professionals with strong business operations skills are in high demand across a wide range of industries and organisational roles. If you’re ready to take the next step in your career and make yourself indispensable, the BSB50120 Diploma of Business (Operations) will give you the practical expertise and confidence to thrive.

This nationally recognised qualification opens doors to a variety of leadership and management roles, such as:

  • Office Manager

  • Team Leader or Supervisor

  • Administration Manager

  • Business Development Manager

  • Human Resource Manager

  • Small Business Owner

Throughout the course, you’ll develop critical knowledge and hands-on experience in areas including:

  • Critical thinking and problem solving

  • Budgeting and financial planning

  • Effective workplace communication

  • Conducting and managing team meetings

  • Sustainability in workplace policies and procedures

  • Managing business risks and operational projects

  • Professional development planning

  • Recruitment and onboarding processes

  • Maintaining payroll records and data accuracy

Our course is designed and delivered by industry experts to ensure every unit aligns with current business standards and practices – so you graduate with job-ready skills employers value.

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Learning Outcomes

This qualification reflects the role of individuals working in a variety of Business Services roles, often with frontline management responsibilities.

These professionals perform moderately complex tasks within their area of expertise and apply a strong foundation in business operations skills. While many may already have substantial experience across different industries or roles, this course is ideal for those looking to expand their capabilities across broader business functions and step into more senior or specialised positions.

Was
$4450
$1,399
Payment Options
  • Total 12 Units - Up to 12 Months
  • 100% Online. Study at Your Own Pace
  • 1:1 Student Support Available Every Step of the Way
  • Tax Deductible
  • Potential earning up to $140,000+
Request Course Guide

Click HERE to contact us now 

Career

Business Career Opportunities and Job Roles

A qualification in business operations can open doors to a wide variety of roles across multiple industries. Whether you’re starting out or looking to move into a management position, here are some of the most common and rewarding business career pathways – including typical salary ranges in Australia

Business Analyst
Identify business challenges and deliver data-driven solutions to improve processes and boost efficiency.
Estimated salary: AUD $70,000 – $110,000

Marketing Manager
Develop and execute marketing strategies to promote products, services, and brand awareness.
Estimated salary: AUD $80,000 – $130,000

Human Resources Manager
Oversee HR functions such as recruitment, employee relations, and workplace compliance.
Estimated salary: AUD $80,000 – $130,000

Sales Manager
Lead and motivate sales teams to meet or exceed targets, and manage client relationships.
Estimated salary: AUD $80,000 – $140,000

Financial Analyst
Provide insights and forecasts to support strategic financial decisions in business settings.
Estimated salary: AUD $70,000 – $110,000

Operations Manager
Manage daily business activities, optimise processes, and lead teams for operational success.
Estimated salary: AUD $80,000 – $130,000

Supply Chain Manager
Coordinate procurement, production, and distribution to ensure efficiency and minimise costs.
Estimated salary: AUD $80,000 – $130,000

Management Consultant
Advise organisations on how to enhance performance, streamline operations, and grow sustainably.
Estimated salary: AUD $80,000 – $150,000

Business Development Manager
Identify growth opportunities, forge strategic partnerships, and expand market reach.
Estimated salary: AUD $80,000 – $140,000

Entrepreneur
Start and manage your own business, taking control of your career path and potential success.
Estimated salary: Varies greatly based on business performance

(Please note that these are estimates, and the salary ranges can vary depending on the company, region, industry, and qualifications of the individual. Research conducted by eflr Group)

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Course Info

Delivery & Support

This qualification is delivered 100% on-line including theory, text books, projects and assessments.

You will receive full support for the duration of your course and can call our team from 8.30am to 5.00pm Monday – Friday.

You can also correspond with our team via email, on-line chat, SMS and communicate to your trainer and support officer through your on-line profile.

Once completed you will be issued a formal hard copy qualification/certificate free of charge including an electronic email version.

Course Breakdown

The Diploma of Project Management BSB50820 requires the completion of 12 units of competency, comprising of 8 core units and 4 electives.

Students will have up to 12 months to complete this program. If the learner requires more time please see extension options in our student handbook or contact our office.

These units of competency have been developed in consultation with industry experts, along with our facilitators, to ensure the knowledge you gain is practical and applicable to the industry.

Tools Required

To successfully complete this course, you will require access to a desktop computer or laptop; and adequate access to internet connection.

You will also require an active email account and a mobile phone equipped with a camera.

Software – you will require access to MS Word, MS Excel, and online search platforms.

Course Units

This unit describes the skills and knowledge required to implement systems and process to support the personal and professional development of self and others. The unit applies to individuals working in a range of managerial positions who are accountable for the development and performance of others.
This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes, and reporting meeting outcomes. The unit applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace. These individuals may work as senior administrative staff, or may be individuals with the responsibility for conducting and chairing meetings in the workplace.
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices, organisational productivity, and profitability. The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.
This unit describes the skills and knowledge required to establish and monitor security procedures for managing organisational payroll services, calculating and processing salary payments, group taxation, and related payments. The unit applies to individuals, employed in a range of work environments, who are required to establish and work with payroll systems, who may have responsibility for managing payroll systems and calculations.
This unit describes the skills and knowledge required to lead communication in the workplace within any industry. This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.
This unit describes the skills and knowledge required to develop and implement workplace sustainability policies, and to modify the policy to suit changed circumstances. The unit applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor, and improve strategies and policies within workplaces. These individuals also engage with a range of relevant stakeholders and specialists. ‘Sustainability’ in this unit refers to a broad approach that focuses on the minimisation of an organisation’s social, economic, and environmental impact, as well as proactive value creation in these areas.
This unit describes the skills and knowledge required to manage all aspects of recruitment and onboarding processes according to organisational policies and procedures. The unit applies to individuals who take responsibility for managing aspects of recruiting, selecting new staff, and orientating those staff into their new positions. The individual may be directly involved in the recruitment processes themselves, or coordinating the process.
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation, or for a specific business unit or area in any industry setting. The unit applies to individuals who are working in positions of authority and who are approved to implement change across the organisation, business unit, program, or project area. They may or may not have responsibility for directly supervising others.
This unit describes the skills and knowledge required to develop critical, and creative thinking skills in others within a workplace context. The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.
This unit describes the skills and knowledge required to manage resources according to planned business strategies. It includes analysing resource requirements, developing resource plans, allocating resources, and reviewing and reporting on resource usage. The unit applies to individuals with a role in allocating and monitoring the use of physical and/or human resources to meet defined business objectives.
This unit describes the skills and knowledge required to undertake financial management in an organisation or work area. It includes planning and implementing financial management approaches and supporting and evaluating effectiveness of financial management processes. The unit applies to managers in a wide range of organisations and sectors who have responsibility for the effective use of financial resources within work teams. They are responsible for ensuring that financial resources are managed in line with the financial objectives of the team and organisation.
This unit describes the skills and knowledge required to undertake a minor project, or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project, and reviewing the project to identify lessons learned for future projects. The unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits, and other requirements set for the project.
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Delivery

Study Options

We offer a range of flexible training options to suit your personal schedule. We understand that life can get in the way, with work, family, and life commitments. It can be challenging, we get it.

Our solution is to provide a tailored approach to your style of learning to help you maximise your time and fit in with your life schedule. Speak to our team for more information regarding the support we can offer you. 

Online

Our easy to use online platform gives you control of your learning experience.

You can access all learning via mobile and tablet, however our platform is desktop oriented and will provide the best experience. 

Assessments are conducted at the end of each unit and delivered in a variety of ways.

We focus on delivering theory based learning through multiple choice questions, written responses, interactive lessons, swipe left to right, and online projects. All part of our dynamic learning experience. 

You will also get access to local student support via phone, email, and online chat.

Self-Paced Learning

Self-paced learning means you can learn on your own time and schedule. You don’t need to complete the same assignments, or learn at the same time as others. 

You can move from one topic or segment to the next at your speed.

You get to select what units you wish to start with, and jump from one to another as you feel you need to. 

We give you full control over your learning experience.

Self paced learning removes the pressure of traditional class room training, and traditional University semesters.

Flexibility

Flexibility means you can work with our team to make the changes you need to get through your course.

You can defer for free or pause your course if your personal circumstances change.

If you find you’ve made the wrong choice when choosing your course, its simple – you can change courses to another that you feel is better suited to you, or you can gift your course to a friend, family member or work colleague – we have options!

Contact our office for more details.

Get Started

3 Easy Steps

01

Select Your Course

Choose the course that best suits your needs. Should you require any assistance or have questions, feel free to call us at your convenience. In case the course you’re looking for isn’t listed, please don’t hesitate to get in touch with us. We offer a wider range of courses through our other training brands.

02

Costs & Payments

Now, it’s time to choose your payment method. We provide interest-free financing and a pay-as-you-go plan for your convenience. All these payment options are readily accessible from the course page. Please note that for all specialised short courses priced under $500, upfront payment is required.

03

Enrolment

The enrolment process is straightforward! Once your initial payment is processed, you will receive an onboarding email to complete your enrolment online and get started.

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Reviews

Cynthia Walker
OEA was a great support from the start! Beginning with the onboarding and check-in discussions with Josh Flavel, to the lovely Taylah, who politely answered any questions I had, and the team who worked swiftly throughout the course. I couldn’t recommend OEA highly enough.
James Weatherman
I recently completed my diploma with OEA, and I have to say I was thoroughly impressed! The learner portal was easy to navigate, and the content was top-notch, supported by expert trainers who were knowledgeable and readily available whenever I needed help.
Windy Su
I didn’t know exactly what I wanted to do after 5 years as office admin. I just knew I needed a change. The team at OEA guided me through some simple steps that helped me make the right decision. I’m forever grateful! Now that I’m done, I’m on my way to a role in HR. Thanks OEA!
Lana
I called and spoke to one of your support staff over the phone, incredibly knowledgeable and helpful with all my questions!
Ko Kyaw
A great team to deal with! Excellent customer service, a well-structured course, and amazing support all the way through to graduation. 10 out of 10!!! I’ll definitely be coming back to do my diploma!
Richard.L
I recently enquired about some courses through OEA to enhance my career prospects. I spoke with a sales agent who was well-informed about the course content and showed genuine interest in my career goals.
Brendon.M
I’ve just completed my Diploma of WHS with OEA, and the entire process was smooth from start to finish. The staff were incredibly helpful and always a pleasure to deal with. I loved the flexibility to study on my own terms and how easy it was to navigate the LMS. I’d highly recommend OEA and will definitely be undertaking more study with them in the future.
Mark.T
OEA is cost-effective and time-efficient, delivered in a way that fits perfectly with my current commitments. Their Australia-based support team is friendly and extremely helpful. Highly recommend OEA!

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Payment Options & Payment Plans

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Pay later

Start your course today and spread the cost over time with flexible payment options like Zip Money, Zip Pay, and Afterpay.
These trusted providers offer convenient buy now, pay later solutions—making it easier than ever to invest in your future without the stress of paying upfront.

  • Interest-free options available
  • Weekly and monthly plans
  • Fast and simple application

Payment Options & Payment Plans

Buy Now
Pay later

Start your course today and spread the cost over time with flexible payment options like Zip Money, Zip Pay, and Afterpay.
These trusted providers offer convenient buy now, pay later solutions—making it easier than ever to invest in your future without the stress of paying upfront.

  • Interest-free options available
  • Weekly and monthly plans
  • Fast and simple application

Monthly
Payment
Plans

  • No applications
  • No hidden fees
  • No interest
  • Payout anytime

Click below to select your preferred payment plan and get started today!

Seize the opportunity to pay in advance and enjoy a substantial 10% savings! This option has become a favourite among our customers.

Click the button below to claim your discount today!

RRP:

Original price was: $4,450.Current price is: $1,399.

FAQ

Open Education Academy (OEA) launched in recent years as a dedicated online education provider. We are part of the EFLR Group, an established Registered Training Organisation (RTO) that has been delivering nationally recognised training since 2016.

Our team brings over a decade of experience in delivering accredited, high-quality education through multiple successful training brands. With OEA, our focus is on providing flexible, online learning pathways that lead to real-world career outcomes.

Yes - 100%. Open Education Academy is a proudly Australian-owned and operated business. All of our training, student support, and operations are managed from our headquarters in Brisbane, Australia.

We’ve always been locally based, and we’re committed to delivering high-quality online education that meets national standards and supports the needs of Australian learners, industries, and employers.

Our team consists of 40+ dedicated professionals and trainers, and we are rapidly growing. We have a talented team spread across Australia, supporting you every step of the way. We’re committed to providing exceptional support and delivering quality online education to students nationwide.

No, OEA operates entirely online. As a 100% virtual institution, we deliver all our courses through our student learning portal, allowing you the flexibility to study anytime, anywhere. By eliminating the costs associated with maintaining a physical campus, we are able to offer highly competitive industry prices for our courses

Each course comes with a recommended time frame for completion, which you can find on the individual course page. While all courses are self-paced, they do have a set end date. If you need additional time, you can easily request an extension by reaching out to our office for assistance. (View All Online Courses)

Yes, absolutely! If you'd like to change your course, please get in touch with us first. We’ll help guide you to the right pathway and can transfer you to a new course of equal value with minimal hassle. If the new course has a slight price difference, we’ll work with you to find a solution that suits your needs.

Yes, we understand that life can sometimes get in the way. If you need to pause your course, simply reach out to our support team, and we'll be happy to suspend your course until you're ready to continue. We may also offer an official extension if needed. Please note that some fees may apply depending on the circumstances.

If you're struggling with your course, don’t worry - help is available.
You can reach out to our support team, who are available 5 days a week. We’ll listen to your concerns and guide you through your options. While we encourage you to keep going, as challenges are a natural part of the learning process, we’re here to provide the support and encouragement you need to succeed.

Once you've successfully completed your course and paid your fees in full, we’ll send you an electronic copy of your certificate via email. A hard copy will also be mailed to your postal address.

While we are not tax advisors, we recommend seeking advice from a professional. In general, if the qualification is related to your current job or industry, course fees are often 100% tax-deductible. However, for personalized guidance, please consult with your tax professional.

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Us

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I believe education, any education, is the foundation of success.

I believe education, any education, is the foundation of success.

- Gary Vaynerchuk