Nationally Recognised

Diploma of Leadership and Management BSB50420

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Leadership and management skills are essential for any role in today’s career market. The ability to communicate well and build strong relationships with your team is enormously helpful for Managers, Consultants, CEOs, or company owners. If you’re looking to advance your position, these skills are considered high value, demanding above average market remuneration.

It’s a daily challenge to plan, organise, implement, and monitor a team’s workload, while also maintaining your own. BSB50420 Diploma of Leadership and Management, is the ideal course to increase your skills and knowledge. You’ll learn to lead and manage your team more efficiently, to get the results needed.

Our online course provides a wealth of information about how to:

  • Communicate and lead using influence.
  • Develop and use emotional intelligence.
  • Lead and manage effective workplace relationships.
  • Manage business operational plans and strategies.
  • Manage meetings and workshops.
  • Manage budgets and financial plans, and more.

Our industry experts and facilitators have collaborated to create course units based on real-life case studies and examples. So, you can be sure you’re getting highly practical and industry-applicable advice that you can implement immediately.

If you’re looking to complete higher qualifications in Project Management, Business Management, and other related areas, this course will provide you with a solid foundation.

Learning Outcomes

This qualification reflects the roles of individuals who apply knowledge, practical skills, and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing, and monitoring their own workload, and the workload of others. They use communication skills to support individuals and teams to meet organisational, or enterprise requirements.

They may plan, design, apply, and evaluate solutions to unpredictable problems, identifying, analysing, and synthesising information from a variety of sources.

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Career

Here’s a breakdown of some of the common job roles and opportunities available in a career in leadership and management:

General Manager: General Managers are responsible for overseeing all aspects of an organisation’s operations, ensuring strategic goals are met. Annual salary: AUD $90,000 – $160,000.

Director: Directors are responsible for leading and managing teams within an organisation and setting strategic goals. Annual salary: AUD $120,000 – $200,000.

Project Manager: Project Managers are responsible for planning, organising, and overseeing projects to ensure they are completed on time, within budget. Annual salary: AUD $80,000 – $130,000.

Operations Manager: Operations Managers are responsible for overseeing the day-to-day operations of an organisation, ensuring they run smoothly. Annual salary: AUD $80,000 – $130,000.

Department Manager: Department Managers are responsible for leading and managing teams within a specific department, such as Marketing or Finance. Annual salary: AUD $70,000 – $120,000.

Team Leader: Team Leaders are responsible for leading and managing teams, ensuring that team members are productive and motivated. Annual salary: AUD $60,000 – $100,000.

Change Manager: Change Managers are responsible for managing change within an organisation and ensuring that employees are prepared for, and supportive of changes. Annual salary: AUD $70,000 – $120,000.

Human Resources Manager: Human Resources Managers are responsible for managing a company’s Human Resources and ensuring the organisation complies with relevant employment laws and regulations. Annual salary: AUD $80,000 – $130,000.

Customer Service Manager: Customer Service Managers are responsible for overseeing customer service operations and ensuring that customers are satisfied with the level of service they receive. Annual salary: AUD $70,000 – $120,000.

Marketing Manager: Marketing Managers are responsible for developing and implementing marketing strategies to promote products or services. Annual salary: AUD $70,000 – $120,000.

Sales Manager: Sales Managers are responsible for managing sales teams, ensuring sales goals are met. Annual salary: AUD $80,000 – $130,000.

Supply Chain Manager: Supply Chain Managers are responsible for managing the flow of goods and services from suppliers to customers. Annual salary: AUD $80,000 – $130,000.

Logistics Manager: Logistics Managers are responsible for managing the transportation and storage of goods. Annual salary: AUD $70,000 – $120,000.

IT Manager: IT Managers are responsible for managing information technology operations and ensuring that technology systems are functioning efficiently. Annual salary: AUD $80,000 – $130,000.

Facility Manager: Facility Managers are responsible for overseeing the maintenance and operations of facilities, such as buildings or grounds. Annual salary: AUD $70,000 – $120,000.

(Please note that these are estimates, and the salary ranges can vary depending on the company, region, industry, and qualifications of the individual. Research conducted by eflr Group)

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Course Info

Delivery & Support

This qualification is delivered 100% on-line including theory, text books, projects and assessments.

You will receive full support for the duration of your course and can call our team from 8.30am to 5.00pm Monday – Friday.

You can also correspond with our team via email, on-line chat, SMS and communicate to your trainer and support officer through your on-line profile.

Once completed you will be issued a formal hard copy qualification/certificate free of charge including an electronic email version.

Course Breakdown

BSB50420 Diploma of Leadership and Management, will require you to complete 12 units of competency, 6 core units and 6 elective units.

You will have up to 12 months to complete this course. If you require more time, read about your extension options in our student handbook or contact our office.

These units of competency have been selected in consultation with industry experts, and our facilitators who draw upon real-life case studies and examples to ensure the knowledge you gain is practical and applicable to the industry.

Tools Required

To successfully complete this course, you will require access to a desktop computer or laptop; and adequate access to internet connection.

You will also require an active email account and a mobile phone equipped with a camera.

Software – you will require access to MS Word, MS Excel, and online search platforms.

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Course Units

This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings, and make presentations to customers, clients and other key stakeholders. The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise, and act on information from a range of sources, who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others, to plan, evaluate, and co-ordinate the work of teams.
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness, and relationship management in the workplace. The unit applies to individuals who are required to identify, analyse, synthesise, and act on information from a range of sources, who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.
This unit describes the skills and knowledge required to lead and manage effective workplace relationships. The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals, and cultural diversity policies of the organisation. They use complex and diverse methods, procedures, and a range of problem solving and decision making strategies, requiring the exercise of considerable discretion and judgement.
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices, organisational productivity, and profitability. The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.
This unit describes the skills and knowledge required to lead communication in the workplace within any industry. This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.
This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes, and reporting meeting outcomes. The unit applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace. These individuals may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.
This unit describes the skills and knowledge required to lead teams in the workplace, and to actively engage with the management of the organisation. The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.
This unit describes the skills and knowledge required to undertake financial management in an organisation, or work area. It includes planning and implementing financial management approaches, supporting, and evaluating effectiveness of financial management processes. The unit applies to managers in a wide range of organisations and sectors who have responsibility for the effective use of financial resources within work teams. They are responsible for ensuring that financial resources are managed in line with the financial objectives of the team and organisation.
This unit describes the skills and knowledge required to develop critical and creative thinking skills within a workplace context. The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.
This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others. The unit applies to individuals working in a range of managerial positions who are accountable for the development and performance of others.
This unit describes the skills and knowledge required to manage resources according to planned business strategies. It includes analysing resource requirements, developing resource plans, allocating resources, reviewing, and reporting on resource usage. The unit applies to individuals with a role in allocating and monitoring the use of physical and/or human resources to meet defined business objectives.
This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems, analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements. The unit applies to individuals who take an active role in managing a continuous improvement process in order to achieve an organisation’s objectives. At this level, work will normally be carried out using complex and diverse methods and procedures, exercising considerable discretion and judgement, using a range of problem-solving and decision-making strategies.
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Delivery

Study Options

We offer a range of flexible training options to suit your personal schedule. We understand that life can get in the way, with work, family, and life commitments. It can be challenging, we get it.

Our solution is to provide a tailored approach to your style of learning to help you maximise your time and fit in with your life schedule. Speak to our team for more information regarding the support we can offer you. 

Online

Our easy to use online platform gives you control of your learning experience.

You can access all learning via mobile and tablet, however our platform is desktop oriented and will provide the best experience. 

Assessments are conducted at the end of each unit and delivered in a variety of ways.

We focus on delivering theory based learning through multiple choice questions, written responses, interactive lessons, swipe left to right, and online projects. All part of our dynamic learning experience. 

You will also get access to local student support via phone, email, and online chat.

Self-Paced Learning

Self-paced learning means you can learn on your own time and schedule. You don’t need to complete the same assignments, or learn at the same time as others. 

You can move from one topic or segment to the next at your speed.

You get to select what units you wish to start with, and jump from one to another as you feel you need to. 

We give you full control over your learning experience.

Self paced learning removes the pressure of traditional class room training, and traditional University semesters.

Flexibility

Flexibility means you can work with our team to make the changes you need to get through your course.

You can defer for free or pause your course if your personal circumstances change.

If you find you’ve made the wrong choice when choosing your course, its simple – you can change courses to another that you feel is better suited to you, or you can gift your course to a friend, family member or work colleague – we have options!

Contact our office for more details.

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3 Easy Steps

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Select Your Course​

Choose the course that best suits your needs. Should you require any assistance or have questions, feel free to call us at your convenience. In case the course you’re looking for isn’t listed, please don’t hesitate to get in touch with us. We offer a wider range of courses through our other training brands.

02

Costs & Payments

Now, it’s time to choose your payment method. Our most popular option is the upfront payment, which offers you the largest discount. Additionally, we provide interest-free financing and a pay-as-you-go plan for your convenience. All these payment options are readily accessible from the course page. Please note that for all specialised short courses priced under $500, upfront payment is required.

03

Enrolment

The enrolment process varies based on the course you select. For Accredited Training courses, once your initial payment is processed, our team will personally guide you through the onboarding process with a phone call and follow-up email.For specialised short courses priced under $500, enrolment is streamlined and conducted exclusively through direct email.

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Reviews

Cynthia Walker
OEA were great support from the start, commencing with the opening and check in discussions Josh Flavel to the lovely Tayla answering politely any question I may have had and the team swiftly working through the RPL of the course. I could not recommend OEA highly enough.
Watermark Aquatics​
I recently completed my Diploma with OEA, and I have to say I was thoroughly impressed!! The learner portal is easy to navigate, and the quality of the content was top-notch, with expert trainers who were knowledgeable and could easily be contacted when I needed their support.
Windy Su
I didn’t know what I wanted to do, I just knew I wanted to do something different. The team at OEA guided me through some simple steps to help me make the right decision. Forever grateful! Now I done I am on my way to a role in HR. My dream job.
Thanks OEA!
Lana​
Called and spoke to one of your support staff over the phone. Incredibly knowledgeable and helpful with all my questions!




Ko Kyaw
Great team to deal with. Great customer service, great course and they supported me all the way through to graduation. 10 out of 10. Definitively be going back to do my Diploma.



Rich DL
I recently enquired about some courses through OEA to enhance my career prospects. I spoke with a sales agent and he was well informed of the course content and had a genuine interest in my career aspirations
Brendon (Brendon)
Just completed my Diploma of WHS with OEA. Was a great process from start to finish. The staff was really helpful and always a pleasure to deal with. Loved the flexibility to be able to study on my terms and how easy to navigate the LMS was. Would highly recommend OEA and will be undertaking more study with them in the future.
Digital Marketing Labs
OEA is cost and time effective and delivered in a way that works with my current commitments. Their Australian based support team is also extremely friendly and helpful. Highly recommend OEA! 10/10 service.

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RRP:

$3,560

Pay Upfront Price: $3204
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FAQ

We’re a new business but part of a bigger company that has been in the RTO training space since 2016.

100%. We are an Australian business, and always have been.

40+ and growing. We have staff all over the country and our HQ is in Brisbane.

No. Our campus is online! We are 100% virtual. We deliver all our courses online through our student learning portal. Without the large costs of a campus and infrastructure, we can offer the best industry prices. And you can study, anytime and anywhere.

Each course has a suggested time frame for completion. This can be viewed on each course page. Courses are self-paced however all have a specific end date. If you need more time, you can request an extension by contacting our office to discuss.

Yes, but let’s talk first. Contact us if you want to change your course, so we can make sure you move to the right pathway. We can direct you towards a new course of equal value without much difficulty. If the new course costs a little more or less, we’ll find a solution to get you sorted.

Yes. We understand that life gets in the way sometimes. Contact our support team and ask us to suspend your course until you’re ready to start again. We might also grant you an official extension. Some fees may apply.

You can contact our support office 5 days a week. We will listen to your concerns and walk you through your options. Generally, we’ll encourage you to push through. Learning can be challenging sometimes, but the challenge is where all the learning starts!

Once you complete and successfully pass your course, and pay your course fees in full, we will email an electronic copy of your full certificate to you. We will also send a hard copy certificate to your postal address.

We are not tax advisors, so we always advise you to seek professional advice. However, if the qualification relates to your job or industry, it is generally 100% tax-deductible. But please seek advice from your tax professional.

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I believe education, any education, is the foundation of success.

I believe education, any education, is the foundation of success.

- Gary Vaynerchuk